At PT MARS SISTEM INTEGRASI, our attention to quality extends beyond the products and services we sell. Specialised sales and support staff stand ready to provide expert product advice, application assistance or technical support whenever and wherever you need it.
PT MARS SISTEM INTEGRASI warrants that each of its products, and all components therein contained, are free from defects in materials and/or workmanship for the period specified in the user manual or contract agreement. This warranty does not cover any damages that arise from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair, or modification.
PT MARS SISTEM INTEGRASI will either repair or replace the said products or components to whatever extent deemed necessary to restore the said product to proper operating condition. All such repairs or replacements shall be rendered by PT MARS SISTEM INTEGRASI without charge for parts and/or labor when the product is returned within the warranty period. ANY MODIFICATION TO PRODUCT , AS ORIGINALLY SHIPPED BY MARS-SISTEM, WILL VOID THIS WARRANTY.
Products under warranty will be repaired or replaced and returned to the customer at no charge.